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If you choose to add the Bill Payment service, in addition to our Online Banking, you may be able to:

  • Make one-time or recurring payments online from your linked checking or money market account to companies or individuals (Payees) you select.
  • Use the "Auto Bill" feature to:
    1. Receive bills from participating Payees.
    2. View payee bill summary and bill detail information.

Payments

  • Payments can be entered as a one time or as a recurring transaction. One time payments can be processed on the same day or scheduled for a future date up to 365 days in advance.
  • Payments may be scheduled to repeat every week, every two weeks, every four weeks, twice a month, every two months, every three months, every six months, or yearly.
  • Payments can be scheduled from checking and money market accounts. (Federal law limits the number of transactions on money market accounts. No more than 3 (three) transactions per month can be made to a third party by check, draft, debit card, or online bill payment.)
  • Payments entered on your system before 12:00 P.M. (noon) Central Time will be scheduled and processed the same business day. Payments scheduled for a weekend or a non-bank business day will be processed the next business day.

Payments you make through the Online Banking Bill Payment services are processed in one of three ways:

  • Electronic Transmission—Most payments are made by electronic transmission. Payments made electronically are generally received and credited by your Payee within two business days. These Payees will have a lead-time indicator of two business days.
  • Check—All other payments are made with a check to your designated Payee. If more than one customer schedules a payment to the same Payee on the same date and occurrence, we may issue either a consolidated check or individual check to that Payee with an accompanying paper list which includes each customer by name, their account to be credited and the amount of their payment. Payments made with a check are generally received and credited by your Payee within five (5) business days. These Payees may have a lead time indicator of five business days.
  • If a Payee fails to negotiate the check within 90 days, we will stop payment on the check and recredit your account for the amount of the payment.

Scheduling Bill Payments

When you enter a payment, you enter the date that you want the payment to be processed and the payment amount will be debited from the account that you designate on the processing day. You should allow at least five (5) business days between the business date you schedule for the payment to be initiated and the payment due date (this includes payments to Iowa State Savings Bank and its Payees with accounts maintained at the bank). You must allow sufficient time for the Payee to receive the payment and process it before the actual payment due date. If you do not, you are fully responsible for all late fees, finance charges, or other action taken by the payee. Funds must be available in your checking or money market account on the scheduled payment processing date. If the date your schedule for a payment to be initiated fall on a non-business day (Saturday, Sunday, or holiday) funds must be available in, and will be debited from the account you designate on the prior business day. You can verify online that payments processed or refer to your monthly account statement for payment details.

Limitations and Dollar Amounts for Bill Payments

Payments can be for any amount. You authorize Iowa State Savings Bank to debit the necessary funds from your Iowa State Savings Bank account on the day scheduled for the payment to be initiated. You agree that you will initiate a payment only when a sufficient collected balance is or will be available in your accounts at the time of processing. If you do not have a sufficient collected balance, we may refuse to complete the transaction. We reserve the right to impose a non-sufficient funds (NSF) or similar fee. No further attempt will be made by the bank to process your payment. The bank is under no obligation to notify you if it does not complete a payment because there are non-sufficient funds in your account to process the transaction. In all cases you are responsible for making alternate payment arrangements or rescheduling the payment through your bill payment system.

Deleting Payments

In order to delete future dated payments, you must sign into Online Banking and access your Payment List. The delete feature is found in your payment list. You may delete or edit any scheduled payment (including recurring payments) by following the instructions within the bill payment screens. Scheduled payments must be cancelled prior to the 2:00 pm cut-off on the business day of the scheduled payment. If a payment’s status is “Processed” you cannot cancel it. After you delete a payment, the payment will no longer appear in the payment list.

Alternative Method for Cancellation: Note—Although the easiest, most convenient, and least costly way to delete a transaction is through the method above, you may request to delete a future dated payment scheduled through our Bill Payment service by calling us at 641-782-1000 or 888-508-0142 or by writing us at:

Iowa State Savings Bank
Bill Payment Call Center
401 West Adams Street
Creston, IA, 50801

We must receive your request three (3) business days or more before the transaction is scheduled for processing. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. If you call or write to delete a payment that is “Pending”, you will be charged $15.00 for this service.

If you attempt to delete a payment in accordance with the above instructions and we do not do so, we will be liable for your losses or damages.

We may change this Online Bill Payment and Presentment agreement at any time. We may add, delete, or amend terms. We will notify you of such changes by mail or electronic message 30 days before the change. If you maintain your Online services after the effective date of change, you indicate your agreement with the change.

I Agree | I Disagree

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